PRODUCT AVAILABILITY

DELIVERY RESTRICTIONS

In some cases, product that is available in our TruBeauty Concepts stores may not be available for sale online. You may also find that product availability can vary depending on where you are shipping your order. Reasons for this may include:

• Shipping Restrictions: Some products are considered hazardous and cannot be shipped directly to you. These items will be clearly identified in the product pages. Please go to your local TruBeauty Concepts store for these items. You can also contact Customer Care at 1-888-371-5040 or email us at [email protected]. 
• Distribution Rights: The products we sell may vary in each area based on territory distribution rights and contracts we have with participating brands. Your shipping address will help us tailor your trubeautyconcepts.com experience to show you what products are accessible in your area and you will not be presented with products that are not available to you.

For any questions you may have regarding online product availability or shipping restrictions, please contact Customer Care at 1-888-371-5040 or email us at [email protected] and our knowledgeable representatives will be happy to assist you!

INTERNATIONAL ORDERS

TruBeauty concepts ships within New York, New Hampshire, New Jersey, Pennsylvania, Delaware, Connecticut, Maryland, Maine, Vermont, Virginia, Massachusetts, Rhode Island, and Washington D.C. only.

OUT OF STOCK ITEMS

If a product is available for purchase, "Availability: In Stock" will appear on the product page and you will be able to add it to your shopping cart. If a product is temporarily out of stock, "Availability: Out of Stock" will appear on the product page, the Add to Cart button will be greyed out, and you will not be able to add it to your cart. You may click the "notify me" button and you will be sent an email when the product is back in stock. You can also check your "My Back in Stock List" located in the "My Account" section of the website.

PROMOTIONS

TruBeauty Concepts is dedicated to bringing you great offers year-round and we will provide information on all offers and promotions that are featured in our bi-monthly catalog. However, some of these promotions, such as new door opener offers and intro kits, are only available in your local TruBeauty Concepts store or through your Salon Sales Consultant. These promotions will be identified on the appropriate product pages on our site so you can easily find them. You may also contact Customer Care at 1-888-371-5040 or email us.

For any questions you may have regarding online product availability or shipping restrictions, please contact Customer Care at 1-888-371-5040 or email us and our knowledgeable representatives will be happy to assist you.